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Internationals Returns

Merchandise must be returned within 30 days


Pursuant to art. 64 Legislative Decree 206/2005 (Italian Law), the CUSTOMER consumer, that is, a person who buys goods for purposes not related to his professional activities, he is entitled to withdraw from the purchase contract for any reason and, therefore, to return the purchased goods and has the right for reimbursement of expenses incurred by filling out the Return Form made by observing the manner described below.

The right of withdrawal is exercised legitimately if it satisfies the following conditions:

a-the Return Form Request must be properly completed and submitted to the Company Seller within 30 days of receipt of goods;

b-products must not have been used, worn or damaged;

c-the identification tag, combined with the goods, must still be attached to the products;

d-products must be returned in their original packaging;

e-the right of withdrawal is exercised in relation to the product as a whole and not parts or components of it, if you have purchased a kit to be returned all the components of the kit;

f-if the products being returned were purchased in a single order, the same must be received by the Seller to the Company in a single shipment, otherwise it will be in the Company may not accept the return;

g-i returned Products must be delivered to the Courier (able to perform transport insured) within 30 days from the date of receipt of the Products;

h-in the case of premium transactions or promotional sales combined, in which the purchase of an asset is associated with another good that is sold at a nominal price (or given), the right of withdrawal will be legitimately exercised with the return of both goods to be purchased (given the constraint dell'accessorietà good sales over the first).

To exercise the right of withdrawal, the CLIENT, without explanation and without any penalty, you must submit within 30 days from the day of receipt of the goods, a communication indicates the willingness to withdraw from the contract.

The return form or equivalent written notice may be sent by e-mail to the Company at ordini@oromoda.net 

The Company (Dama Corp Ltd) will notify the customer where to send the goods returned.

Simultaneously sending the notice of cancellation, the CLIENT must take action for the return of the goods to the Company, using a courier of your choice to ensure insurance of the assets against the risk of damage and theft.

The product must be returned undamaged and securely packed in the original packaging complete with all accessories and with the identification tag still firmly together. It is advisable, in order to limit damage to the original package, to place well in a second box.

The shipping costs for return of the goods shall be borne by the Client. The Client will ensure the good against theft and damage during transport, for the value indicated on the invoice, making the costs incurred, thus ensuring the return of the Company and the Seller observing an essential condition for the legitimate exercise of the right of withdrawal.

The Company is not liable in any way for damage or theft / loss of goods returned by uninsured shipments. The Company will refund the price of the goods for which the CLIENT has exercised his right of withdrawal provided that, along with the good, yet equipped with the identification tag is permanently connected, it returns the return form filled in properly.

Without prejudice to any further repair costs of damages, the Company shall refund the full amount paid by the Client at the time of purchase of the goods within 30 days from the date on which the Company is aware of the right of withdrawal, provided that you have sent the good according to the methods and times indicated above, the refund will be made by crediting the amounts on the current account indicated by the customer on the return form.

The right of withdrawal does not apply automatically in cases where non-compliance with conditions a) to h) above. In case of forfeiture of the right of withdrawal, the Company will return the purchased good to the sender (if received in his possession), charging the same shipping.